Store Policies

Processing time:
The time needed to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times:
United States: 3-5 business days with United States Postal Service (USPS).
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. Wet Gems Jewelry is not responsible for delays due to customs.


Wet Gems Jewelry accept the following payment options:
Visa, Master Card, American Express, Discover, ATH Movil (Puerto Rico) and PayPal.
•Returns and exchanges:
Wet Gems Jewelry accept returns. Contact store within 14 days of delivery.
Ship items back to Wet Gems Jewelry within 30 days of delivery.
Wet Gems Jewelry don't accept exchanges or cancellations. If you have any problems with your order contact us.
The following items can't be returned or exchanged:
• Custom or personalized orders.
• Items on sale.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.